Before You Begin
Compatible Device
Your device must support eSIM technology
Internet Connection
Wi-Fi connection required for eSIM activation
Unlocked Device
Your device must be carrier unlocked
iPhone Installation
Add eSIM
In this step, you will add a new, secondary data plan to your phone using the QR code. Note: If you can't use the Camera to scan a QR code, try Activate an eSIM with Manual Activation Code.
Activate eSIM
In this step, you can assign a name to the eSIM plan on your phone. Name it "Sim2Go eSIM" or the name of the country you're visiting!
Choose Default Lines
In this step, tell the phone which plan to use for Voice/SMS, iMessage, and Mobile Data. Choose Primary for the first two options, and use the Sim2Go eSIM for mobile data only.
Enable Data Roaming
By now, the eSIM is installed on your phone! You will see the new plan in your Settings with the label you chose. The last step is to make sure Data Roaming is turned ON for the eSIM. (You can turn this setting OFF on your Primary line.) On the same screen, you can select Data Mode, and then select Low Data Mode. This helps to conserve your data by preventing background data usage when the eSIM is in use.
Connecting to the Internet
After successfully activating your eSIM, your device will begin searching for a signal immediately. In most cases, a data connection will be established immediately, and you will see 5G or 4G LTE in the signal status. This means you are connected and ready to go!
In rare cases, it may take up to 15 minutes for a data connection to be established. Please be patient, as there are many data carriers and environmental factors that can affect the activation time.
Android Installation
Open Settings
Go to Settings > Network & Internet > SIM cards (or Connections > SIM Manager on Samsung devices).
Add eSIM
Tap 'Add eSIM' or 'Add mobile plan' depending on your device.
Scan QR Code
Select 'Scan QR code' and point your camera at the QR code provided.
Download Profile
Wait for the eSIM profile to download. This may take a few minutes.
Activate eSIM
Once downloaded, tap 'Activate' to enable your new eSIM plan.
Activation Tips
Install your eSIM only when you're ready to use it - activation typically begins immediately
Keep your device connected to Wi-Fi during the entire installation process
Don't delete your physical SIM card
You can switch between your physical SIM and eSIM in your device settings
Data roaming must be enabled for international eSIM plans to work